Soft skills: bespoke training programmes

The manager : leader, expert, coach or friend? Differentiate the various roles of managers; understand the attitudes and tools which help them adapt their managerial style to the situation and the individual.

Recognizing your potential/designing a career plan
Confront managerial situations; listen to feedback from peers and observers; analyze your skills, experience, personality, aspirations and opportunities in order to design your own career plan.

Conflict management
Analyze your past experiences and management of conflicts and use communication tools adapted to each problem.

Mediation in the business
Examine the idea of mediation as a practical and efficient response to conflictual and abusive situations in the workplace.

Active listening
Improve your ability to listen to and support others in particularly difficult situations.

Self-affirmation
Understand and analyze how you affirm yourself and consider new attitudes to adopt in your private or professional life.

Emotional intelligence
Understand how being more in touch with your feelings can significantly improve your relationships with others.

Difficult personalities
Analyze difficult personality types; understand and deal with them differently.

Professional ethics
Study ethics; examine the values which govern decisions, actions, and judgments in human resources management.

Training/action
We deliver training which embraces your needs and reality; we offer supervision and group discussion for your managers.