Vicario consulting SA

La dimension humaine de l'entreprise F|D|I


Vicario Consulting SA Lausanne

Business Center
Avenue de la Gare 33
CH – 1001 Lausanne

Tel. : +41(0) 21 349 28 99
Fax : +41(0) 21 349 28 94

Plan d'accès

Nos bureaux de Berne

Falkenplatz 11
CH-3012 Bern

Tel. : +41 (0)31 302 67 00
Fax : +41 (0)31 302 67 02

Plan d'accès

World TradeCenter
6982 Agno-Lugano

Tel. : +41 (0)91 610 21 22
Fax : +41 (0)91 610 21 23

Plan d'accès Lugano



World Trade Center Geneva
WTC II
29, Route de Pré-Bois
CP 856
1215 Geneva 15

Tel. : +41 (0)22 929 57 74
Fax : +41 (0)22 929 57 75

Plan d'accès Lugano



Elisabethenstrasse 43
8004 Zürich

Plan d'accès Lugano

 

Plan d'accès

Vicario Consulting SA

Vicario Consulting SA has been awarded the Swiss Certificate for quality for institutions involved in ongoing training

EduQua

Active listening

Objectives

  • To evaluate the way in which we listen to others
  • To improve how we listen to others
  • To help others resolve their problems
  • To learn how to help and listen to someone in a difficult situation.

Content

  • Analyzing the different variables in an interview
  • Building a relationship based upon mutual respect
  • Confronting sensitive situations
  • Understanding how certain attitudes hinder communication
  • Learning the different nuances of active listening.

Methods

  • Video-based training exercises
  • Discussion of practical problems encountered by participants
  • Presentation of summaries by the facilitator
  • Presentation of simple and practical methods of communication
  • Printed handouts.

©2008 VICARIO CONSULTING SA

For further information or inquiries, please contact our team.

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