Being a manager in uncertain times
How to help your staff survive times of uncertainty (professional or private changes): overcoming insecurity, demotivation and even resignation while remaining in good physical and psychological health.
Objectives
- To get to know and use the resources Italiano can offer as a middle manager to my staff to help them confront difficult situations
- To know how to reassure and motivate my staff in uncertain times
- To know how to create a positive atmosphere
- To know how to safeguard my own health and that of my staff.
Content
- Resources and how to use them: prediction, fine-tuning, meaning
- My own resources, weakpoints and limits
- Motivation
- Situational management
- Listening and managing emotions
- Managing your own emotions and those of other people
- Social support for managers
- Communication and information as aids to orientation
- Spotting and helping staff members in difficulty.
Methods
- Analysis of real-life cases
- Role play
- Theoretical input
- Group discussions
- Printed handouts.